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Understanding care in North Carolina
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Raleigh care guide · Sources & reporting

Go to the record, or report a concern

If a claim does not add up, save the page and the wording. If the issue concerns care or a medicine, keep the records of that too.

Match the question to the record

Use the licence tools for a person or pharmacy. Use the drug sources for a product claim. Use the complaint routes for a concern about the care or the transaction.

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Doctor or assistant

North Carolina’s Medical Board search covers doctors and physician assistants. It shows licence details and any published board decisions about the person’s licence or conduct.

Find the licence lookup

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Nurse practitioner

The North Carolina Board of Nursing provides the public licence search for nurse practitioners.

Search nursing licences

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Pharmacy

The state pharmacy board provides licence verification for pharmacies and pharmacists.

Find pharmacy verification

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Compounding

As of September 2026, FDA, the US drug-review agency, did not review made-to-order drugs for safety, effectiveness or quality before marketing.

Read the compounding explainer

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Drug approval claims

Registration records a drug-making business with FDA; a drug listing records details of a product. As of September 2026, neither meant FDA had approved the medicine.

Check what approval means

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Medicine problem reports

Patients can report a medicine problem through MedWatch, FDA’s public reporting programme.

A report alone does not prove the medicine caused the event.

Open the MedWatch reporting tool

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Doctor or assistant complaints

The North Carolina Medical Board accepts care complaints but cannot settle fee disputes or recover money for a patient.

Read the medical complaint route

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Nursing complaints

North Carolina’s nursing board has an online form for complaints about nurses and nurse practitioners.

You can send a report without giving your name. If there is a formal hearing, you may need to describe what happened and answer questions there.

Read the nursing complaint route

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Pharmacy complaints

The North Carolina pharmacy board checks complaints backed by facts. It cannot order a refund or decide a disagreement about an insurance bill.

Read the pharmacy complaint route

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Sales concerns

North Carolina’s Department of Justice takes complaints about sales and may help you and the business discuss a solution. It cannot be your lawyer or sue only to recover your money.

Documents sent with a complaint may become public records.

Read the consumer complaint route